Scaling Customer Support with AI Chat Agents
About OpenAI
OpenAI’s chat agents deliver 24/7 customer support for diverse SaaS platforms.
Company Profile
OpenAI Support AI
Capabilities
Contextual Understanding
Industry
AI Research
Services
Conversational AI
Business Type
B2B
Our Approach
Approach
Leveraged GPT‑4‑based agents fine‑tuned on support transcripts.
Fine‑tuning
openai.FineTune.create(training_file=\"support.jsonl\", model=\"gpt-4\")
High Support Volume
Human agents overwhelmed during peak hours.
Challenges
Consistency
- Varied response quality
“Customers receive conflicting answers.”
count_tickets = len(ticket_list)
Some more of our recent projects to read about:
How GreenTech Solutions Streamlined Solar Panel Installation with AI
GreenTech partnered with an AI agency to automate site assessments for solar panel installation, reducing project turnaround time by 60%.
IndustryRenewable Energy
Business TypeB2B
ServicesSolar Panel Installation, Energy Audits, Smart Grid Consulting
How GreenTech Solutions Streamlined Solar Panel Installation with AI
GreenTech partnered with an AI agency to automate site assessments for solar panel installation, reducing project turnaround time by 60%.
IndustryRenewable Energy
Business TypeB2B
ServicesSolar Panel Installation, Energy Audits, Smart Grid Consulting
Autonomous Driving Agents in Modern Vehicles
Real‑time perception and control via deep‑learning driving agents.
IndustryAutomotive
Business TypeB2C
ServicesAutonomous Driving